How we handle user information

You can browse our website and access some services without logging in, however to get the best experience of Hydromatch you will need to create an account and provide us with some information.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

If you have any questions, contact us at

Information that we collect

We collect information to provide better services to all of our users.

We collect information in two ways:

Information that you give us. Some of our services require you to sign up for a Hydromatch account. When you do, we’ll ask for information, such as your email address and company name if applicable.

Information that we get from your use of our services. We may collect information about the services that you use and how you use them. This information includes:

Log information

When you use our services or view content provided by Hydromatch, we may automatically collect and store certain information in server logs. This may include:

  • Site data you input.
  • Internet protocol address.
  • Device event information, such as browser type, browser language, the date and time of your request and referral URL.
  • Cookies that may uniquely identify your browser or your Hydromatch Account. 


We use cookies to collect and store information when you visit and these are placed on your device.

How we use information that we collect

We use the information that we collect from our services to provide, maintain, protect and improve them, to develop new ones and to protect Hydromatch and our users.

When you contact the Hydromatch email account, we may keep a record of your communication to help resolve any issues that you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies to improve your user experience and the overall quality of our services.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

We may process your information on a server located outside the country where you live.

Transparency and choice

You can review and control certain types of information tied to your Hydromatch Account by editing your account details. If you would like to delete your account and all records please email us at

You may also set your browser to block all cookies, including cookies associated with our services. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

Information that you share

Our 'Machinery' application let manufacturers share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options for sharing and removing your content.

Information that we share

We do not share personal information with companies, organisations and individuals outside Hydromatch unless the following circumstances apply:

For legal reasons

We will share personal information with companies, organisations or individuals outside Hydromatch if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process or enforceable governmental request.
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Hydromatch, our users or the public, as required or permitted by law.

Information security

We work hard to protect Hydromatch and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. We restrict access to account information to Hydromatch employees.


Our Privacy Policy applies to all of the services offered by Hydromatch Ltd on

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or external links that may be displayed to you in search results. Our Privacy Policy does not cover the information practices of other companies and organisations that advertise our services.


Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including email notification of Privacy Policy changes). 

Last modified: 9 November 2015